Thank you very much for leaving your feedback in the review here first of all, sorry to hear it was not to your liking.
I see we have been in touch before through email for several questions you then had, but for this one I do not see a contact. I would like to invite you to check in with us for the options within the 30-day money back guarantee. You can reach out through a Live Chat from the website or love@jimmyjoy.com for email.
Thanks in advance! <3