Thank you for your feedback on the stainless steel shaker.
I’m sorry to hear about the issue with the lid. It’s important to us that our products meet high standards, and it sounds like we missed the mark with your shaker. We want to ensure you have a functional product, so we’d be happy to send you a replacement or issue a refund, whichever you prefer.
Could you please send us a message via love@jimmyjoy.com let us know if you’d like a replacement or a refund? We appreciate your understanding and look forward to resolving this for you.
Thansk for the review.If you're finding that your drink isn't staying as cold as you'd like in the shaker, you might consider a few tips. Pre-chilling the shaker in the fridge before adding your drink can help, or adding a few ice cubes to your shake. Some people also like to use insulated bottles for keeping their drinks cold for longer periods.
“The packaging says to hand-wash it to avoid damaging it, but I've been putting it into the dishwasher since I got it and there are no problems. Sometimes I hand-wash it and I found it very easy to do given the large size. I can see how this shaker will last for a long time.”
