“I sent back headlights for a refund and never heard anything back! Tried numerous times to contact. When I made the purchase they were happy to e mail me right away…but now, nothing.”
“The only reason for the low review score is because this product did not fit the 2009 Audi A3 with sports package as it indicated.The opening for the light was on the opposite side of where the light needs to fit. Returning was swift and easy though. It's a fine product and the company handled the oversight with a full refund. The only issue was the product promise to fit the car was incorrect or incomplete.”
“Bumper i received was as pictured. It was shipped folded in third, each side being folded over the middle. One side had a Crack at bottom of bumper. I contacted the seller and they at first offered a $15 discount if I kept the item. I didn't feel that was an adequate response so I replied that I would return. They counter offered a $61 refund if i kept the bumper. Price for bumper was $120. I agreed to their refund, but it was never received. I ended up contacting PayPal as they were getting ready to make a decision on my initial damage claim. After PayPal received all email correspondence between myself and seller, they decided in my favor. Seller stated that all bumpers are shipped in this way to save on shipping costs.”
