“The parts work and look great, but the shipping was delayed 5 times and JP Auto was never available to repair the shipment issues, no direct phone number to customer service!??? No fast answers to emails, just beyond frustrating waiting on parts the website showed in-stock. Wasn't provided tracking number until last minute, really poor customer service. Won't order again.”
“Took a couple days longer to get to me than expected but they communicated well with me. Product IS excellent! Literally bolt on, plug in. Can't tell any difference in appearance or performance from OEM.”
“Needed to replace taillight to pass government inspection
This part did the job well for a reasonable cost
Only issue was with delivery. FedEx delivered to wrong house…..vendor sent a delivery photo that helped resolve issue”
“I've been trying to get ahold of you. The lights arrived broken. I have sent pictures to you and have received no reply. Please let me know what I need to do. I need one light or a refund and I'll get them somewhere else.”
