“The items were well packaged and installed easily, but unfortunately one of the bulbs was white instead of clear, and was non functioning upon arrival and install.”
“The mirror was for my daughter’s car. She totaled the car before I could install the mirror but I had already painted it color matched so I can’t return it. From what I can tell, the mirror from JPAuto is just as good as the original factory equipment. It looked like it would be a perfect fit.”
“1/5 Stars – TERRIBLE QUALITY, TERRIBLE CUSTOMER SERVICE! BUYER BEWARE!
Absolutely horrible experience! I would give ZERO stars if I could!
I purchased a bumper cover from this company, only to receive it FOLDED and DAMAGED because they apparently wanted to save money on shipping costs at the customer's expense!
Who in their right mind folds a bumper cover to ship it? When I unfolded it, the bumper had terrible creases and looked absolutely horrible. The damage was so bad that it ended up costing me TWICE AS MUCH to repair it as it would have cost to purchase a genuine OEM bumper cover directly from the manufacturer!
This company has absolutely ZERO consideration for its customers. Their priority seems to be saving themselves a few dollars on shipping, even if it means delivering a damaged, poor-quality product.
And the customer service? ABSOLUTELY DISGRACEFUL!
No refund. No compensation. No attempt to make things right. NOTHING!
They take your hard-earned money, ship you a damaged product, and then refuse to take any responsibility. Their attitude toward customers basically comes across as, "We got your money, so your problem is no longer our concern."
I've rarely experienced such a complete lack of professionalism, accountability, and customer care.
DO YOURSELF A FAVOR AND STAY AWAY FROM THIS COMPANY!
Save yourself the money, frustration, and headache. Buy a genuine OEM bumper cover from the manufacturer instead. You'll likely save money in the long run and avoid dealing with a company that, in my experience, couldn't care less about customer satisfaction.
ONE STAR IS ONE STAR TOO MANY! NEVER AGAIN!”
“Whoever the person is that decided to fold the part, strap it and wrap it. Then put it in a not big enough box. Your incompetence is mind blowing. The part was damaged. Still put it on and used a torch to kind of hide the bended areas but i will without a doubt never buy from you again so congrats.”
