“I purchased in incorrect product on Saturday night and 9 minutes later forwarded my order (recd by email) to the company and requested the order be cancelled bc I realized my mistake. I subsequently accessed the website and sent a separate request on Sunday. Monday morning I recd an email saying the product was shipped and my request was too late. I was told to reject the Fed Ex delivery, which I did. The box was returned by Fed. Ex and I confirmed. No refund has been issued after many weeks. Do Not Do Business with This Company.”
“Bumper was great. Packaging needs one thing layer of foam. Had a time constraint for project and had big gouge right in the top cover. Had to sand and bondo then prime due to issue. Grateful for the bumper good product great price. Margins matter to the little people.”
“Horrible Service! Never received my item and no one will help me with a refund/re send the item I ordered or anything. No email back either. If you’re looking for a part I suggest paying a little bit more money and getting it from a place that knows how to do business”
“I was sent the left tail light when i ordered the right passenger side light. i sent the wrong light back and they charged me twice and i never got a refund. after about a month i finally got the right side tail light. i will be watching to see if JP Auto puts this in there reviews”
“JP Auto sent a defective headlight that allowed condensation on inside and are giving me the run around doing everything but allow for return and refund. At first they stated they do not do exchanges, then they decided to do exchange instead of a refund. Finally they just mailed a replacement without me requesting. I have since bought and replaced from a different company due to all the frustration with JP Auto. Do not buy from them, go to a different retailer for your auto part needs.”
“Headlights were fine but connected marker lights in the assembly did not work as the factor light plugs for my 1999 did not fit in the marker light .....plug were different! Unusable fot me!!!”
