“Not as the original light. Different harness and different wire. 10 times explained on email with customer service nothing resolved. At end buy another harness from Toyota then light works. Paid to JP AUTO then Toyota the LOCAL MECHANIC. So light becomes 3-4 times expensive. And also headache 2 weeks”
“I am very disappointed with your customer service. I purchased a new bumper, but the wrong bumper was shipped to me. I requested a return because the item I received is not the one I ordered, yet I am being asked to pay for the return shipping.
I do not understand why I should be responsible for the return shipping costs when the mistake was made by your company. Since you sent the wrong item, I believe you should provide a prepaid return shipping label and arrange for the correct bumper to be shipped to me at no additional cost.”
