“I left a message yesterday telling you that I have tried several timrs to reach you concerning those shoes. I ordered womans shoes but received man's shoes. I have tried to reach you several times but got no answer. How should I proceed to return them and get a reimbursement?
I am anxiously awaiting an answer.
Thanking you ahead of time for your anticipated co operation.
Truly yours
colettegrenier93@gmail.com”