“I never wanted this product but it was part of a gift during purchase of the Banff backpack.
less than two weeks after my purschase K&S reduce the price of both this product and the Banff bag by more than 60euros. when i reach out to Customer service to get the difference back they refuse to help me. stating everything from "i cannot return the products" to "i got a gift already and should be thankfull of paying 60 euros more" so even if the products can be good the K&S efel more like a cash grab than a customer centric company.”
