“It’s a good looking backpack incorporating modern stylish lines with practical packaging compartment design. Perfect for carrying everything conceivable, from sports clothing, to business documents.”
Hey Sanaz,
I'm sorry to hear that you are unhappy with our product. Your satisfaction is very important to us and we want to make sure you have the best possible experience with our products.
In order to resolve the issue and help you, I would like to know more about what exactly is bothering you about the product. Do you have specific problems or are there features that don't meet your expectations?
We want to make sure that you are satisfied with your purchase. Please feel free to contact us so we can address the issue together.
Thank you for your feedback and patience. We are working to make things right for you.
Best regards from Cologne,
your Kapten & Son crew
“Sehr schöner und praktischer Rucksack mit tollem Design. Der Rucksack ist wirklich super durchdacht und hat sehr viele tolle Extras, wie zum Beispiel das kleine Fach am Rücken oder die erweiterbaren Flaschenhalterungen. Kann ich wirklich zu 100% weiterempfehlen!”