“5 of the 22 handles were damaged.
Keeler Hardware has no idea what cost this incurs for small businesses, with their policies set up so they can't lose even though they are supplying faulty/damaged goods. The cost to return to the site needs to be covered by the supplier.”
Good afternoon
We are so sorry for any inconvenience cause.
I have also contacted the relevant concerned departments to bring this to their attention.
Kind regards
Helga Hilton
Customer Service Manager