“The symbol I received on the small pendant was not consistent with the advertised symbol. I raised this with KBN and was not offered any way to rectify the issue. Item took about 6 weeks to arrive.”
Hi Asten, thank you for your feedback. I've taken a little look at your order and can see you ordered during our sale so the making time was approx 3 weeks as advertised, however it looks like the postie has been quite delayed, I've very sorry for this, I wish this was more within our control.
As for the sun stamp you ordered, I apologise for the mix up, the sun on our graphics did have less rays that the actual stamp we use, I'm not sure how this occurred and can only apologise and have our marketing team correct the graphic for future.
Kindest, Nikki
“I gave the beautiful Lola necklace to a friends 13yo daughter . She absolutely loved it . The perfect amount of beauty and simplicity with elegance to top it off”
“Sneaky Santa present to myself. So happy with it. I’m wearing it to wedding this weekend then it’ll get wrapped for under the tree.
I think my next purchse will be a larger pendant combo of some sort.
But I’m so happy with it”
