“The extender has added another 2 inches to the 1 inch extender included with my necklace which gives me length options and makes wearing my necklace much more comfortable.”
“Hi Nikki I tried several times to contact you about a longer necklace for my chain but no one returned my emails. I finally decided to buy an extender to make the necklace longer but the rose gold chain is you sent is a larger link chain - mine is a finer chain. I’ve put the extender on my necklace but it doesn’t look great.”
Hi Caroline, oh I'm so sorry this is your experience. It's very unusual that you'd not have heard back from us.
I've tried searching for your original order or any emails from you and can't find anything. The extender chain is different chain to the necklace to enable the clasp to be fastened anywhere for the best fit. If you'd like to contact us we'd love to help with your necklace length. Kindest, Nikki.
