Hi Sharyn, I'm very sorry to hear you're disappointed. Our intention is to make all our customers happy and deliver a great quality product which we believe we did here, I'm sorry you feel this wasn't your experience. Nikki
“I bought it for my mum for Christmas and I haven’t seen it off her since she put it straight on after opening. Such a cute and dainty necklace that looks amazing whether you wear it paired with another piece or just on its own!”
Hi Emma, thanks for your feedback. I'm so sorry your piece has tarnished in the mail, this is very frustrating but can happen with the Australian climate despite our best efforts. Please reach out to our Customer Care team, we'd love to fix this for you. Kindest, Nikki
