“The studs are gorgeous. However, the posts are not gold filled (they are silver metal of some kind). My ears don't tolerate the posts and actually tarnish my ears.”
“I’ve bought many KBN pieces over the years and am always impressed with the quality and care, but this is the first time I’ve been disappointed in the quality, especially for the price point. I have sensitive ears and their gold-fill studs have always been great, but this gold pair has sterling silver posts (which is in the description that I hadn’t caught, and customer service kindly explained that it’s due to the type of solder they use). I’m usually okay with sterling silver, but the soldering job was done very poorly and the roughness irritated my piercings pretty badly to the point of infection. The posts were also quite a bit shorter than other earrings I’ve purchased from KBN, adding to the irritation. Customer service was amazing and replaced one of the studs that was soldered off-center, and the replacement had a much better soldering job, so maybe I just got someone in a rush the first time around. However, these earrings are probably not going in my daily rotation like I had hoped because they are still irritating my piercings. I’m giving this 4 stars (instead of lower) because customer service is incredible, but unfortunately this product doesn’t have the same amazing quality that I know KBN is capable of.”
“These earrings are stunning and my granddaughter loves them. Such a special personalised gift, I couldn't resist the temptation to buy them.
The service is wonderful and I was kept informed of when the earrings would be made and the delivery date. Excellent customer service and great products - thank you.”
