“Love my new Koko necklace. Simple & meaningful and something I can wear all the time. Unfortunately when my necklace arrived, it came apart within a few hours of wearing it. However, I contacted the company to let them know & offered to send it back to be repaired. The customer service I received was amazing.. the team at KBN responded quickly and made me a new one without any questions asked & express posted it to me without needing to send my first necklace back. You don’t get this kind of service from many businesses & I was blown away by their generosity & service. So thank you again! Since wearing my new Koko necklace I haven’t had any issues with it , haven’t taken it off - I love it !”
“I loved it when I received it but the chain recently broke and I’ve only had it for about 3 months. Very shocked and saddened that the chain broke so quick.”
“This is my second necklace I’ve bought from Kellective by Nikki (because I wanted my new baby’s initials on there) and I LOVE it.
I wore my first necklace for about 1.5 -2 years straight and had never (I mean never) taken it off. When I finally took it off to swap to my new necklace - the old one was still *so* shiny!
I never review products online but it’s the actual best so - 10/10 recommend”
“Absolutely love my necklace and super happy with the length of it, and I love that the pendants don’t flip over at all they always sit flush on my skin! I get so many nice comments about it!”
“I absolutely love my pendant necklace! The workmanship that has gone into these pieces is second to none! I haven’t taken it off since it arrived and I’ve received numerous compliments on it.
Well done Nikki + the whole team at Kellective”
