“It's delicate and sentimental. I'm loving it!! I took soo long to decide which one I wanted (months! because there are so many beautiful necklaces) and I'm pretty happy with my purchase.”
“Absolutely stunning piece. The attention to detail is amazing. Was a gift for a friend and she loved it and put it on straight away. So shiny and just perfect. Thank you girls!”
“Unfortunately disappointing quality. My necklace arrived tarnished, scratched and poorly sanded as it was textured and not smooth or even on the reverse side. The pendant is so thin the stamp is visible on the reverse. I still love my necklace as it's sentimental just disappointed with the execution.”
Hi Grace, oh I'm so sorry you're not 100% happy. I can see you've contacted us and our customer care team has gotten back to you. With the stacked necklaces we file the back of the top pendant as much as possible as we want to limit it making scratches on the bigger pendant. I must admit the back of this pendant, apart from it being flat, doesn't get as much focus when making as it can't be seen at all. The stamping definitely does blemish the back of the pendants though, we note this in all our product info on each product. I hope this helps explain a little of our process - please reach out if you'd like any further help. Nikki