Hi Michelle,
Thanks so much for your feedback, although we’re sorry to hear your necklace has tarnished! Sterling silver naturally tarnishes over time, especially when exposed to moisture, perfumes, or lotions, but the good news is that it can be easily polished back to its shine. We recommend using the white polish pad you would have received with your order to restore it back to it's shiny state. Proper storage, like keeping it in a dry, airtight place, can also help prevent tarnishing. If you need any further care tips, just reach out - we’re happy to help!
“What a beautiful necklace! I've lost count of how many pieces I have ordered from Kellective over the years, but it's testament to the quality and beauty of each of them. I purchased a rose gold and a silver version of the Sonny necklace for myself and my best friend. It is so beautiful and detailed and it's special knowing that it's all handmade. All my pieces have been worn to the gym, showers etc and no issues . This is a very special piece and I will treasure it always to remember my friend.”
“I absolutely love this necklace my best friend and I both got a matching one as we wanted something cute and dainty, And oh my god it is stunning I will be purchasing more jewelry from you guys as everything is just perfectly made quality is amazing”
