“I love the look and the quality but the design of how they go in makes them sometimes fall out when I’m sleeping. And the pendant goes missing. Maybe I’m wearing them wrong!”
Hi Caitlyn, oh this isn't normal, you might not have them fastened quite right. They're designed without clasps so they're comfortable to sleep in and don't need to be removed but it does make them tricky to get in. We have a little card you should have received with them but please reach out to our customer care if you don't have this and we can help with making sure they're in properly.
