“Beautiful crystal lights received quickly. Unfortunately the website did not mention these were self assembly. The crystals can only be assembled once the frame had been fitted to the ceiling, making difficult. It took three hours to assemble one light due to a poorly machined frame which resulting in one crystal stand being dropped on the floor & breaking. The online customer representative chat was very helpful and assured me the broken crystal would be replaced if I sent in an email with photos - I'm still waiting for a response. Fortunately the second light only took 1 hour. The lights are really lovely though!”