“The strips came in my mailbox in a cardboard box that was inside an envelope. When I got them from the mailbox, they were extremely hot to the touch because of the high temperature. For a product that requires temperature regulation that was incredibly unacceptable. The strips themselves were hot inside their individual wrapping. The readings now do not agree with other monitors including my Dario monitor, and I suspect that they were all damaged. Very unfortunate.”
“as usual, I get periodic wild results way out of line with my diet. Either there are bad strips in the assortment or I have a bad unit. Never had a problem with my previous keto meter. I contacted customer service at one point but they just said it was the food.”
“The strips are good. The only thing I have against it is that the strip covers are very difficult to open. As a senior, my grip isn't what it used to be. Why does it have to be so hard? At times, I have to use scissors to cut them open and then I'm afraid I'm going to cut into the strip itself. There must be an easier way to open the strip cover.”
