“It worked great initially but then after a couple of months it just stopped. I contacted customer service for a replacement and no one ever responded.”
“It takes a bit more time to get a temperature registered. I also have the under the tongue thermometer. Each one gives me a different temperatire reading.”
“It works very well and it is quick. I appreciate the quick response from the service department with my problem. They sent me another unit in a very timely manner.”
“Does not provide accurate reading. Kept giving a normal 98.4 reading for my daughter when she was running a 102 fever. I am so bummed because I loved the oral Kinsa thermometer and the app and was super excited to try this thermometer but is definitely not accurate. I read and followed all instructions on proper use and still wouldn’t give a reading even close to her actual temperature.”
Hello - We're so sorry to hear about the accuracy issues you're experiencing with your QuickScan thermometer. We take the accuracy of our thermometers very seriously and stand behind all of our thermometers. If you still need assistance with your thermometer please contact our team at Kinsa.Help/ContactUs and someone from our team will reach out to you shortly so we can help make this right. - The Kinsa Customer Happiness Team
