“I have been comparing readings on the QuickScan and QuickCare thermometers. The Quick Scan is always at least one degree lower than the QuickCare and the QuickCare aligns with how I am feeling. I plan to return the QuickScan.
I read the Kinsa email about proper use of the QuickScan. I am not doing any of the "no-nos" when using it.”
Hey Sharon,
We're so sorry to hear about the accuracy issues you are getting with your QuickScan thermometer. Since it sounds like you read through our help article already, would you please reach out to our support team directly at kinsa.help/ContactUs and if connected to the app, provide a screenshot of your temperature readings so we can see the differences in readings.
Look forward to your reply!
- The Kinsa Customer Happiness Team
“Excellent technology. The interface could be a little clearer after turning on, but otherwise no problem. It just makes it so much easier to track an important bit of data effortlessly. Thanks.”
