“A simple, reliable, and easy-to-use thermometer that is also Bluetooth enabled and can be used with a very helpful and user-friendly app. The setup process is straightforward and the interface is simple, efficient, and interactive. The app uses prompts to guide you through the process and it is remarkably easy to record temperatures and symptoms for each family member.
Having an easy and convenient way to keep track of temperatures and symptoms has been extremely useful for COVID monitoring. It also comes in handy as a parent. Everyone has access to the same information and accurate information to share with healthcare providers.”
“I’ve used many thermometers in my time, but my Kinsa is the best I have owned. I used it extensively during the pandemic. When the on/off switch wore out, they replaced it free. Who does that any more. As a health care worker for 41 years, I have always been critical of accuracy and repeatability. My Kinsa matches well with the NBS standard.”
“this is now my 2nd thermometer, the last one would not connect to my phone. This one just outright died. I thought it was the battery. I just went out and bought new batteries and its still dead.”
Hello John,
We are so sorry to hear about the power issue with your Kinsa QuickCare thermometer. We did recently send a firmware update out to all QuickCare users so the problem could be a failed firmware update that can be recovered through the app.
Please follow these quick steps:
Open your Kinsa app
Tap the Settings gear in the top right corner
Tap Thermometer Recovery
Follow the on-screen instructions
If this doesn't help, please reach out to our team at Kinsa.Help/ContactUs so we can help make this right.
- Kinsa Customer Happiness Team
“This thermometer never gives the correct temperature. It sounds off about 1.5 seconds after putting it in the mouth and your actual temp will be much higher than what the thermometer reads. My child had a dangerously high fever but we didn't know it was that bad because this thermometer kept giving us an incorrect reading of almost 3 degrees cooler. Definitely not something you want to happen to your child.”
Hi Danielle,
We're so sorry to hear about the accuracy issues with your Kinsa QuickCare thermometer and I understand how concerning this would be especially when your child is sick. We would love the opportunity to help make this right for you. If you haven't already, please reach out to our team by visiting Kinsa.Help/ContactUs or email us directly at Support@Kinsahealth.com so our team can help.
- Kinsa Customer Happiness Team
“Great thermometer. Was recently replaced and had great customer service through that process. Best thermometer I’ve used and I love that it’s a smart thermometer.”
“This thermometer is awesome and the company is also. They totally stood behind their warranty and replaced mine when it stopped working after just less than 1 year. No issues. No problems. Many thanks to Kinsa.”
