“Don’t seem to work for me. Spent a lot of money and not good response from company you send an e mail in. Extremely upset and disappointed. Do not waste your money. Only gave it a star because delivery is quick and efficient.”
Dear Sue,
We’re sorry to hear that you’ve been disappointed. We want to clarify that we have regularly communicated with you through email. We have refunded you for the patches as part of our 30-day guarantee, and as a gesture of goodwill, we even sent you a complimentary bottle of our CBD oil, which you mentioned did not help with your sleep.
The only communication delay was due to our team being on annual leave for a few days, for which we have apologised for on email with you (we are a small team). Given that your sleep disorder doesn't seem to be remedied through natural alternatives such as our patches and CBD oil, we recommend speaking with your doctor to explore medical alternatives.
Thank you for acknowledging our efficient delivery service.
Best regards,
KLORIS
“Nothing. The patches and oil and mist do not work at all. I have spent a lot on the patches, wearing them religiously every night as instructed. An absolute waste of money. I am very upset about it.”
Dear Sue,
Thanks for your feedback.
We want to emphasise that we've genuinely tried to support you by providing additional complimentary products (Our CBD oil and Room Mist), valued at £48, in hopes of finding a natural solution to your sleep concerns after you contacted us to say the Sleep Patches were not giving you the sleep you were hoping.
We also offered our 30-day satisfaction guarantee and refund for the sleep patches as part of our promise.
We acknowledge that these products may not have met your expectations, and we're disappointed that they didn't provide the relief you were seeking, which thousands of others have benefited from.
Given the circumstances, we recommend consulting with your doctor to explore alternative pharmaceutical options that may better address your needs, as natural plant-based solutions don't seem to be currently aiding your situation.
We wish you the best on your health and wellness journey.
Best wishes,
KLORIS:)
“Despite the fact I am now trying to persist and am on my third pack, they do not appear to do anything. Extremely disappointing and costly.
If they worked they would get 5 stars!!!”
