“It's tricky - love the bracelet but the gold peeled off one of the beads on the first day I wore it. Didn't even get it wet. Still have it - this was my second order (moved up from 3mm to 4mm) so just keeping but won't order again.”
“This was the second bracelet I ordered, and I have been wearing it along with a 3mm gold ball bracelet. It seemed to spontaneously break while I was reading in bed. I emailed you, and you are sending me a replacement. Thank you. Your service has been prompt all along, and I especially appreciate your prompt response to my email. I gave you four stars, as I am still concerned that the bracelets hold up as advertised...”