“While I like the product, I was sent the wrong item and Kylar Mack would not do an exchange for me. I ordered the rose gold in 2 mm. I received the regular gold. When I told them of the mistake and ask them to waive the return shipping cost, this was their response. "No sorry. We have never seen the website make a mistake. We have often seen humans make a mistake." I found this to be disrespectful and very unprofessional. For $6 in shipping costs, they earn themselves this negative review.”
“Was surprised at how tiny the beads were. Does not sit flush, kinds of kinks a bit, can straighten out manually, but surprised that it doesn't lie flat throughout. Pretty rose gold color.”
