“The most infuriating glue I have worked with. But when it actually dries and isn’t sticking to anything else it’s really on there. If it dried as fast as camo with the same retention of alchemist I would probably never leave this adhesive. Be prepared for the most stickies if your lifetime. Just when you think it’s dry…it will randomly adhere to a neighbor lash several, several minutes later. I have tried adjusting humidity and room temp. ♀️”
Thank you for sharing your experience with us! We’re sorry to hear that you’re having such a frustrating time with the adhesive. It sounds like the bottle you received may have been damaged in transit, which can impact its performance. We’d love to send you a replacement bottle to help improve your experience. One of our in-house lash specialists will be reaching out to you shortly to assist with this process. We truly appreciate your feedback and your patience as we work to make this right!
Hi there! Thank you so much for your feedback - we're sorry you're experiencing issues with the adhesive! We would love to send you a replacement bottle as the one you received may have been damaged in transit! Please check your inbox - one of our Lash Specialists has reached out to you via email to help you troubleshoot!
“Retention was awful not even 2 weeks? The reviews on this product are so good. Am I doing something wrong? Wish there was more information on the glue so I could figure out if it’s user error or why others are having retention for 4 weeks + and I’m not even seeing 2 weeks”
Hi there! Thank you so much for your feedback! We want you to be able to experience the magic of this adhesive! We would love to send you a replacement bottle as the one you received may have been damaged in transit! One of our lash specialists will be reaching out to you promptly to help you troubleshoot so you can start enjoying the Alchemist!
Hello Vanessa! Thank you so much for your feedback! We are so happy to hear you're loving our Alchemist and are having great retention! Our goal is to keep both our customers and their clients satisfied :)
