“When I first opened the bottle the stick was very good and quick. After a week the glue became thick and did not stick as well or dry vary quickly? I was disappointed with the longevity of the health of the glue.”
Hi Kylyn! We are so sorry to hear about this - and would love to help you troubleshoot or get you a new adhesive! Please check your inbox as one of our in house Lash Specialists will be reaching out to you promptly to assist you!
“My humidity was at 50-60% and the dry was so long it took forever to stick the lashes on and when they did it would stick onto the other lashes and cause my client to have red eyes from how hard the fumes were”
Thank you so much for taking the time to share your feedback with us! Your insights are invaluable to our team as we continuously strive to enhance our product and service.
We're truly sorry to hear about the challenges you've encountered, and we want to ensure that your experience aligns with our standards of excellence. To address your concerns directly, one of our team members will be reaching out to assist you promptly.
“Living in California this past winter has been so difficult. My clients have all been having issues with retention. This glue solved all my problems in a heartbeat. I am happy and my clients are happy!”
Hello Maria, thank you so much for taking the time to rate our Alchemist adhesive. Please feel free to reach out to us with any more details on what we could have done better in order to earn a higher rating :)
“El mejor adhesivo que he probado hasta el momento, es increíble la retención que le ha dado a mis clientas, adiós al higrometro porque wowww los parámetros tan amplios con los que trabaja recomendado Mil por Mil!!”
“Flexible and easy to work with! Gives you time for adjustments if needed for that fine tuning you need to shape the lash line you want! I can’t wait to utilize this in the summer during high humidity!”
