Thank you for your feedback on our Superhero lash adhesive. We’re sorry to hear that you experienced issues with the product, and we appreciate you bringing this to our attention. It sounds like your adhesive may have been damaged in transit, which is not the experience we want for our customers.
We would love to replace the bottle you received and ensure you get the quality you expect from us. One of our in-house specialists will be reaching out to you directly to assist with this process.
Thank you for your understanding, and we look forward to making this right!
Hi Rawan! We are sorry to hear this has happened, we would love to send you a replacement bottle - please check your inbox as one of our In House Lash Specialists are reaching out to you directly as it seems the bottle you received was damaged in transit.
Hi Diane! We are so very sorry to hear your dissatisfaction, please check your inbox as we have been sending you emails trying to help you resolve this issue by sending you a new bottle! We will try reaching out to send you a new bottle again - thank you so much!
