Hi Amber! We are so very sorry to hear this - it sounds like the tweezers were compromised during transit. We would love to replace these for you! Please check your inbox as one of our In House Lash Specialists will be reaching out promptly to get a new pair of tweezers sent your way! Thank you so much for your feedback!
“Ever since buying this style in gold and black, I never want to use anything else!! They are my favorite isolation tweezers, and make isolation a lot easier! They feel really comfortable in my hands and work well for removing grown out lashes during fill! 10/10”
