“I love all of Lash boxes products. They’re all awesome. I always get great customer support from them. I love dealing with them and will always deal with them. Thank you so much.”
“Usually I like LashBox; however, on two separate occasions my lashes have come with inconsistency. The first time, half of my order, the lashes were not loose at the base, which made them seem more like easy fans rather than normal fanning lashes. A different length in that same order fanned beautifully. It’s hard to rely on a company that has waivering quality. Those same trays, the lids popped off each time I tried to open them. Definitely a question on if they have changed manufacturers.. I did consider emailing, but decided it wasn’t worth it as mistakes happen. On my most recent order, the lash tray cover came shattered. Considering I pay extra for package protection, I would expect that would also go towards my product remaining intact. Overall, I would suggest looking around. I love how these products fan, when you get lucky and get well made trays. I should’ve taken pictures, but I normally don’t write reviews.”
Hello Shelby, we would like to apologize for the delay in responding to your message. We appreciate the time you took to share your concerns with us. We would be happy to discuss this matter further with you and send you new lashes as well as a replacement cover for the broken lash tray. One of our friendly customer service representatives will be in touch with you soon.
