Hi Stephanie,
Thank you for taking the time to share your feedback. We're truly sorry to hear that you were not satisfied with your experience using our Lace it up Pro Segments. Your satisfaction is our top priority, and we want to make things right. One of our customer service representatives will be reaching out to you shortly to address your concerns and provide the assistance you need. We appreciate your patience and look forward to resolving this for you.
“These are great! I’m terrible with this sort of thing, and these are so easy. I really like that there are so many variations. I used to have mine professionally done, but unfortunately started to have a reaction and switch to these if I can do it can.”
Thank you for leaving us a review. We apologize if you were confused about the Pro Lace It Up box. We would like to clarify that the box only contains the lashes and not the glue. If you prefer to have all the items together, you can purchase a kit that includes both the lashes and glue. We offer both kits and single items so that our customers can choose what they need.