“Straight out of the box, it cannot grab lashes consistently. I have to squeeze very hard and then it'll turn my fans, create a wild one sticking out, just completely destroy my fans. I've tried and tried to find the sweet spot. There just isn't one and if I look close the very very tips are bent in”
Hi Chantel! One of our In House Lash Specialists will be reaching you directly to coordinate getting a new pair of tweezers sent to you! It sounds like the ones you received may have been damaged in transit, and for that we do sincerely apologize! Thank you for your feedback!
Thank you for notifying us about the issue. We apologize for the delay in responding to your message. We hope that you have received the tweezer by now. However, we would like to ensure that the matter is fully resolved to your satisfaction. Therefore, one of our customer service representatives will contact you to follow up on this matter.
“I love LB products. I’ve been a die hard biological j tweezer gal for years. However I’ve noticed the quality and consistency of the tweezer have significantly declined. I thought I’d try a different style. The quality was even worse. They lasted a day. I love a ton of other items from LB so I’ll remain a customer. I’ll just get my tweezers elsewhere!”
“I was looking forward to using the tweezer but never could because I noticed while attempting to lash my 1et client with my new tweezer that, it wasn’t any good, the tweezer is not usable because it was bent at the tip”
