Hi Dawn, Thank you for taking the time to contact us. We want to ensure that we have not missed any of your previous emails, and we have investigated our records and found that we did receive your message. We also want to apologize if our response did not reach you, as sometimes our emails can be filtered into spam folders. We would like to resolve this issue as soon as possible, and one of our team members will be in touch with you shortly.
Thank you again for bringing this to our attention.