Hi,
Thank you for taking the time to leave a review and I'm sorry to hear! We're always more than happy to help with advice, tips or exchanges if you're struggling to get used to the pillow, when given the chance. In the UK, exchanges and returns are free within the 44 night trial.
Please do just reach out if any of this could be of service to you.
Kind regards
“Excellent and life changing, really good posture pillows and reduced my snoring significantly.
Also love the personal note from the founder and the customer care”
“This pillow has made a huge difference to my sleep. It really supprts my head and is very comfortable. It has definately made a difference to my back pain I was getting and would highly recommend”
“I find the pillow very supportive but a little firm which means that my ear gets squashed between my skull and the pillow, which can be quite painful. I currently have a folded scarf in position which has helped a bit, but I really would like a softer top layer which my ear could nestle into. I have no idea whether this would be possible.”