“The advice on the best sleeping position was great. I hadn't thought about how twisted my back was before. It had taken some getting used to but I think that I am sleeping better and my sore neck is definitely a lot better.
The pillow is smaller than most others, but big enough for sleeping.”
“Bought these for my son’s who both agree they like their new pillow although they need extra pillows when lounging on their bed on their phones but only this one for sleeping.”
Hi Richard,
Thank you for leaving a review, and I’m really sorry to hear the pillow isn't working out for you - waking up with a stiff neck is definitely not the experience we want anyone to have.
Our pillow is designed to offer proper support, which can feel quite different, and firmer, compared to a traditional soft pillow. That said, it absolutely shouldn’t be causing discomfort, so we’d love the chance to help find a better fit or offer some tips that might make it easier to adjust.
Please don’t hesitate to reach out at hello@levitex.co.uk and just a reminder, our 44-night trial means you’re welcome to return or exchange the pillow if needed.
Kind regards
Hi Ray,
Thank you for taking the time to leave a review and I'm sorry to hear your experience wasn't great. I do need to clarify that Levitex foam is our own patented invention, and not memory foam, but I appreciate this might not bear much meaning to you.
The smell is unfortunately typical of UK market foam, but it does fully go away in time.
Please don't hesitate to get in touch if we could be of any assistance - we're happy to help with tips and hints on how to get the most out of your pillow.
Kind regards
