“ordered the hook 5/4. I sent follow up email asking for status on 5/9. Was informed that they didnt have it available, but it was going to be taken out of an existing scooter and mailed to me on 5/11. Sent another follow up on 5/16 asking for status. Was told again that it will be mailed out 5/18. I said forget it, just give me a refund. Still waiting for refund.”