“The product I received was B40P-240 (T8 Circular), SAA 162414-EA. Is that BAL-T940? Installed it and tested it. The lamp lighted for a minute and went off with a pop sound. Tested the lamp later with my old dying ballast and it was still working. It was the new ballast that died. 3 hours of wage burnt up with an agonising stench that still lingers. There will be days like this.”
I'm sorry to hear about the issue you experienced with the product you received. It appears there may have been a compatibility issue or a defect in the ballast. To resolve this matter, I recommend reaching out to our customer service team at Lights4Less directly. They will be able to assist you with troubleshooting the problem, arranging a replacement if necessary, or addressing any concerns you have about the product.
I understand that such situations can be frustrating, and we apologize for any inconvenience this has caused. Our team will work to ensure your issue is resolved promptly and satisfactorily. Thank you for bringing this matter to our attention, and we appreciate your understanding.
“When my goods that I ordered hadn't arrived after a few days I called and spoke to a fellow named Vik. He was friendly, efficient and well spoken. He sent the delivery company an email and included me in the communication trail. Within minutes, the goods arrived at my doorstep. Call it fate or great customer service, you decide.”
“Very happy with my purchase, and the service I received, from Lights 4 less.
Fixed our problem at a much cheaper price than a new fan.
Thank you lights4less.
Robyn”
