“The packaging on the white Duvet was damaged, leaving black marks on it. I phoned your customer services and left a message 2 weeks ago, I'm still waiting to hear from you!”
“Sheets are amazing, silky and luxurious. There were delays with my order and I found their customer service lacking. Sending customers smiley faces in emails is not really on. But I would buy from them again as the sheets are that good.”
“I bought a plain white duvet cover with pillowcases from Linen Bundle about a month ago. I usually buy Sheridan or similar 100% cotton percale but have to wait for them to be reduced as quality comes at a price! The Linen Bundle duvet and pillowcases are lovely quality, soft and on a par with the linen I usually buy but much cheaper. I particularly like the fact that the pillowcases are a proper fit for my fluffy pillows so they don’t hang out or appear squashed in.”
“Absolutely love this linen and thoroughly recommend as ‘Excellent’ not just very good. They arrived promptly, beautifully packaged and live up to their advertising.”