Haxnicks Giant Easy MicroMesh Growing Tunnel Reviews

4.8 Rating 13 Reviews

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Phone:

01455393000

Email:

sales@littlefieldsfarm.com

Location:

Stapleton LaneBarwell
Barwell
LE9 8JT

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“Very well made and easy to use. In all a very good product”

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Posted 2 years ago

“Excellent product, actually better than it appeared in photos on line”

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Posted 2 years ago

“Item not as advertised on websites or on the photo on the packaging, and all six tunnels delivered had holes in them. Colour much darker than advertised, no binding at the edges to prevent fraying and generally poor stitching. We have previously found Haxnick's products to be good quality but this is poor. Haxnicks would have replaced the tunnels because of the holes but the general quality is still poor.”

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Posted 2 years ago

Thank you for your review, hope you're well! I'm sorry to hear that you are not satisfied with the products that you have received. We only asked for additional photos as requested by Haxnicks and apologise if you felt that this was extra work, it is not our intention to put obstacles in the way of resolving such issues, rather to offer the swiftest possible solution without inconveniencing you. Haxnicks have offered to collect these from you so that we can issue a full refund. They have also come back to us with the following update: "We have just found out that all the Micromesh tunnels have been made like this on purpose by the factory. The holes are used for marking the Fabric to show where the hoops are located. Therefore there is no point in sending replacements as they will be the same. In fact, the small holes do not affect the use of the product and the edge of the fabric has a strip of close/dense weave along each edge which prevents fraying, but we do see that this looks a little rough because the filaments protrude a few mm from the edge. Again this does not affect the use of the product. Please thank the customer for bringing these points to our attention so we can improve them for future production. We would like to apologise about the confusion with the colour, which again does not affect the use of the product, but we understand this looks different from the picture and therefore we can issue a refund if they want to return the products. In short, there is no real quality issue with the product, but we do want to get them looking better for our customers in future." Thank you for your patience while we work to resolve this for you and apologies for any inconvenience caused.

Posted 2 years ago

Scott Conway

Verified Reviewer

“arrived in good time weather not right yet to errect it”

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Posted 2 years ago

Hilary Gleaves

Verified Reviewer

“Well packaged, easy to use and store away for next season, good value for a longer tunnel.”

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Posted 3 years ago

“Spot on : 3m exactly from end to end hoops. Mesh tinged green diffuses strong sunlight well. We’ll made, should last many years”

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Posted 3 years ago

“Good quality tunnel, hoops are sturdy and end opens easily for access”

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Posted 3 years ago

“Good quality tunnel, hoops are sturdy and end opens easily for access”

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Posted 3 years ago