“My review is not of the content, my great grandchildren love their subscriptions. In renewing and adding a second child to LP there has been an inordinate amount of faulty communication from LP. When I have received direct email communication from LP I felt things were straightened out only to get more notifications of subscription issues. I’m hopeful that the two subscribers are now fully integrated into LP records and there will be no more difficulties. Not being able to speak with someone in customer service directly is a major shortcoming in the organization when problems that I had arise and confusion continues to exist.”
We're thrilled to hear that your great grandchildren are enjoying their subscriptions. We sincerely apologize for the communication issues you've experienced; we understand how frustrating that can be. Your feedback is invaluable, and we're actively working on improving our customer service experience. We appreciate your patience and hope that everything is now running smoothly for you and your family. Enjoy all the scientific adventures ahead!
Thank you so much for your lovely review! We're overjoyed to hear that your great grandchildren are enjoying their Little Passports adventures. We truly appreciate your support and can’t wait to bring them even more exciting experiences in the future!
Thank you for your candid feedback, William! We’re sorry to hear that the Weddell Seal kit didn't meet your expectations. While we aim to create engaging and educational experiences, we understand that not every kit will resonate with everyone. Your comments are valuable, and we appreciate you sharing your thoughts. We hope you’ll consider giving us another try in the future!
Thank you so much for your wonderful review! We're thrilled to hear that your great-granddaughter is enjoying jer Little Passports Science Junior Subscription. We truly appreciate your support and hope that she continues to explore and learn with us!
“These projects are really well done. The projects like the zither, and solar robots are amazing! But remember, you as the parent have to helps them. Their little hands are nimble but they will guidance. But in the end they are super proud of their projects and take them to school for show and tell.!”
Thank you for your wonderful review! We're thrilled to hear that you and your little ones are enjoying the projects. It’s great that you're hands-on in guiding them, and we agree – seeing their pride in their creations truly makes it all worthwhile! If you have any more thoughts or need tips for future projects, don't hesitate to reach out. Happy crafting!
Thank you for taking the time to share your thoughts! We're glad to hear you're enjoying the content, but we're sorry you're disappointed by the quality. We're constantly working on making improvements and your feedback is invaluable. If you ever need assistance, please don't hesitate to reach out to support@littlepassports.com. We're here to help!