We're sorry for the confusion and inconvenience! It looks like our team got back to you and explained both of your grandsons' packages were requested to be shipped at once in the same box. If they were not both received, please do get back to us via email at your earliest convenience so we can help!
We appreciate your feedback and are sorry for the dissatisfaction. We would love to help however we can! Please feel free to reach out at support@littlepassports.com so we can get your issue taken care of.
“I expected a simple science project I could assist my son with building. Instead, I received animal stickers and half of a project to build a 'seal' motor. Pieces were missing. Very frustrating given it was our first box.”
We're so sorry to hear you were missing part of your package! Please reach out to us at support@littlepassports.com with your order number so we can make this right.
We appreciate your review and feedback! For now, you can view information about your shipments on your Account page. If you would like any further information, please contact us at support@littlepassports.com, and we'll be happy to help!
“I felt that the instructions were difficult for my 4 almost 5 year old and they lost interest. The fish pull would be better if it was thicker cardboard or laminated so it doesn't rip so easily when pulled. We haven't played the board game yet as he wasn't that interested at the time. Hoping for better luck with the next box. I thought this was going to be more about learning about other cultures due to the name Little Passports.”
Thank you so much for the feedback! We take pride in our products and always want our customers to be satisfied.
If your little one is interested in different cultures, our World Adventures, Early Explorers, or Kitchen Adventures subscriptions might be better for them. Please reach out to us at support@littlepassports.com if you are interested in switching your plan.
