AURORA Ballet Flat Toddler/Kids Girls Shoe | Ocean Sparkle 13 / Ocean Sparkle Reviews

4.3 Rating 3 Reviews

About Livie & Luca:

Livie & Luca is about handmade shoes of extraordinary comfort and durability, expertly designed for the healthy development of your little one’s precious feet.

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Phone:

888-548-5822

Email:

psbserviceteam@livieandluca.com

Location:

6400 Hollis Street, Suite 15
Emeryville
94608

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Nancy Aquino

Verified Reviewer

“My child loved this shoes, very soft and comfortable. I’m getting second pai for my youngest.”

Helpful Report

Posted 6 years ago

Amanda Taylor

Verified Reviewer

“Love the color, design and the details of the shoe. Wanted to give 5 stars but finding out I couldn't simply exchange these for a bigger size has jaded my view of a company that we love. I bought these on sale but was unaware that that meant I would be unable to exchange for a different size if needed. So therefore I can't really attest to anything but the look of the shoe because my daughter can't wear it. They do seem to run much narrower than other styles of Livie Luca.”

Helpful Report

Posted 6 years ago

I'm so sorry that the shoes don't fit as expected! The last thing we want to hear is that you had a negative experience with the company. We are committed to making sure our customers always feel valued and appreciated. Please reach out directly to customer care by emailing info@livieandluca.com or calling 888-548-5822 to see if there is anything we can come up with. We look forward to working with you! Also, you are correct, the Auroras do run more narrow than other shoes. They are on the dancer sole, which is designed for a more narrow fit than our most popular Honeycomb sole, which includes shoes like the Ruche. I encourage you to check out our sizing chart at https://www.livieandluca.com/pages/size-chart so you can see guidance about sizing and width, especially since size can vary based on sole type. That way you can always get the right fit for your joyful little sole!

Posted 6 years ago

Jodi Johnson

Verified Reviewer

“My daughter was so excited to get these that she squeezed when we opened them. They are super comfy and a perfect fit even on her narrow foot.”

Helpful Report

Posted 6 years ago