“I wanted to leave a quick feedback- my skincare isn’t working very well. It’s been approximately 3 weeks (which is the ideal time to tell if new products are working for your skin) and more than ever before blackheads and whiteheads have increased on my face.
I feel a bit disappointed especially when this skincare is supposed to be for my skincare type which I had specified in the assessment is prone to whiteheads and blackheads!”
Hi Kanika, sorry to hear you did not like your products.
Your serum was designed to help clear up your pores and control acne, so the blackheads that you are initially facing could be because of skin purging. The reason why these ingredients trigger an initial breakout or ‘purge’ is that they increase cell turnover. The catch is that before the new healthy cells come out, excess sebum, flakes, and buildup that clog pores comes to the surface first. Your purging should be over within a few days of starting a new skin care regimen, after which, your skin will be at its healthiest.
In the long run, these active ingredients help to boost skin renewal more effectively, in a way that dead skin cells don’t build up and clog our pores. You can more about skin purging here - https://lovefromyours.com/blogs/news/do-you-have-purging-skin-here-s-what-you-can-do-to-make-it-better.
Rest assured, your skincare regimen has been designed for your skin, lifestyle and environment ensuring a right balance of nature and science that will help you achieve your skin goals and also prevent skin damage. We are committed to being your partner in your skincare journey and we'd be happy to help you.
As you know, skincare is a journey. Our skin concerns are a result of years of skin damage that our skin goes through and hence it takes at least a few weeks of continued usage for the products to really make a difference and the maintain the results.
Let us know if you'd like us to change anything in particular in your current formulations by writing to us at hello@lovefromyours.com. Your skincare regimen will evolve as your skin needs change, so you can sit back and relax while we do the hard work to help you achieve the best version of your skin.
Hi Natalie,
As you know, skincare is a journey. Our skin concerns are a result of years of skin damage that our skin goes through and hence it takes some time for the products to really make a difference and continued use is necessary to maintain the results.
Sure, there are products that can have dramatic overnight results (such as an AHA or BHA exfoliant), but for the most part, try to avoid products with such heavy concentration of actives since they can be harmful in the longer run. For sustainable results, continued usage of skincare regimen with clean ingredients is important. Rest assured, your skincare regimen has been designed for your skin, lifestyle and environment ensuring a right balance of nature and science that will help you achieve your skin goals and also prevent skin damage. We are committed to being your partner in your skincare journey and we'd be happy to help you.
Let us know if you'd like us to change anything in particular in your current formulations by writing to us at hello@lovefromyours.com. Your skincare regimen will evolve as your skin needs change, so you can sit back and relax while we do the hard work to help you achieve the best version of your skin :)
“I received my kit quickly, which is great. I like the scent of the night cream but not convinced these are the right products for my type of skin. My skin was better moisturised with the products I used to use.”
Hi Dany, we're sorry to hear you did not like your products. We can certainly help you with more moisturising products in your skincare routine. Your products were designed to maintain oil balance to help maintain oil balance in your skin which would help control acne and blackheads. We are committed to being your partner in your skincare journey and we'd be happy to help you.
Let us know if you'd like us to change anything in particular in your current formulations by writing to us at hello@lovefromyours.com. Your skincare regimen will evolve as your skin needs change, so you can sit back and relax while we do the hard work to help you achieve the best version of your skin :)
“I am so in love with these products, there is no sting the eye serum feel soooo good and the night cream smells ahhhhh-mazing I feel like I'm in heaven”
“every day and night i look forward to applying them and they smell soooo good. to the extent, i keep smelling my nose after applying hahaha cant stop!”
“Firstly, and probably my own fault for not reading the ingredients fully, take note that Alcohol Denat is a prominent ingredient in the Night Serum (and a little in the Day Serum) which is very drying for skin and I try to avoid this as much as possible. Secondly, my main concerns were my oily nose and whiteheads, which seems to be as poorly addressed and even worsened by these personalised products as compared my normal products. Will not be shipping back the products for reformulation as you have to pay for your own return.”
Hi Arwika, we see that you have only been using the products for less than a week. As you know, skincare is a journey. Our skin concerns are a result of years of skin damage that our skin goes through and hence it takes at least a few weeks for the products to really make a difference. Continued use is necessary to maintain the results, so again, consistency is the key :)
Sure, there are products that can have dramatic overnight results (such as an AHA or BHA exfoliant), but for the most part, try to avoid products with such heavy concentration of actives since they can be harmful in the longer run. For sustainable results, continued usage of skincare regimen with clean ingredients is important. Rest assured, your skincare regimen has been designed for your skin, lifestyle and environment ensuring a right balance of nature and science that will help you achieve your skin goals and also prevent skin damage. We are committed to being your partner in your skincare journey and we'd be happy to help you.
Let us know if you'd like us to change anything in particular in your current formulations by writing to us at hello@lovefromyours.com. Your skincare regimen will evolve as your skin needs change, so you can sit back and relax while we do the hard work to help you achieve the best version of your skin.
Hi Bonnie, thanks for sharing your feedback. We strive to be your partner in your skincare journey and we'd love to understand what we could have done better. Please feel free to reach out to us on hello@lovefromyours.com and we'd be happy to help you. We are on a mission to simplify self-care and your feedback will go a long way in helping us in serving our customers better.
