“Hello!
These are the problems that I have with my skin. My skin is uneven - some parts are lighter than others or darker. I have acne scars or hyperpigmentation + acne on the side of my cheeks going down to my neck.
Below is my review for each product.
Day Cream - it is pretty moisturizing
Serum - the serum by itself is pretty sticky, i did the recommendation of combining my day cream + serum which works nicely
Night Cream - I love the smell
Eye Serum - I love the feel of the metal ball on my eyes but I’m not sure if I have huge use for it. I don’t really see my puffiness disappearing
Since using the products the Day Cream + serum makes my face feel super slippery - it just feels very oily by the end of day. I’ve been getting more acne on my cheeks and small zits all around my face. It feels like my pores are getting clogged.
The Night Cream + serum feels very nice. I love the smell of the cream and it seems to be calming my skin during the night because the redness goes down.
I haven’t seen any changes with my skin, the hyperpigmentation hasn’t faded at all and I’ve been getting new acne showing on my face. I’m not sure it’s really doing anything. I haven’t seen any results when using the Yours products.
Let me know if you need anything else.”
Hi Ismawati! The serum our skin experts have formulated is an oil controlling serum, it should help you with the oiliness. May we please confirm if you used your serum in your night routine?
Additionally, if your face still feels oily in the morning, we’ll be happy to reformulate your night cream to a more oil controlling one :)
P.S. We will be launching our range of cleansers & toners soon, you can enrol for early access here: http://yours.sg/earlyaccess
“Applied leftover serum on my neck and my eczema improved after a few days.. my skin’s extreme in its dry and oily areas so the moisturizer didnt work for the whole face, but still an amazing product”
Hi Megan, our sincere apologies for the broken experience you had with the delivery. Your package was shipped on 10th January and after multiple failed delivery attempts starting 13th January, it was kept on hold by DHL for 3 weeks and they tried contacting you many times to arrange for delivery. We also tried contacting you multiple times over email and phone, but couldn't get in touch with you (maybe our emails landed in your spam?). The shipment was then returned to us on 10th February and has arrived back :( You can see the shipment details here (https://www.logistics.dhl/us-en/home/tracking/tracking-express.html?submit=1&tracking-id=7607260430)
We'd still love for you to try your first set of personalised skincare, so we'd be happy to ship your package again free of charge or we can help you with a refund. Please let us know if you'd like us to send it to you again. We will also email you to confirm the address once again. Feel free to reach out to us on hello@lovefromyours.com and we'd be happy to assist you :)
“Products weren't helpful to reduce acne / improve the condition of the skin. Also the hassle that I had to go through for product to clear customs is not something I want to go through again.”
“I've been using 'Love From Yours' for around 4-5 months now. I've always struggled with my skin, which goes from being dry to combination, acne, dark spots, etc. - and I've never been able to find the right moisturizer. With LFY, I don't have to worry about this anymore. The skin assessment takes care of what is needed, and with every order, I get skincare, made exactly for my skin. No more guessing games.
Avisha at LFY has been a lifesaver. Always checking up on me and my skin and even going to the extent of ensuring every experience has been good. I love how she even checked on a recent change in my skin and ensured that my next order would take that into account. Customer service like this goes such a long way.”
“I have been facing with oily skin, acne and having big pores. Hate it so much! So i decided to get Yours and now it brings happiness to my skin! The product smells amazing! Got a lot of compliments from people. I can say, I have no regrets at all! Get it now and it will be all Yours!”
