Hi Kara, we’re so sorry to hear that!
May I check if you have tried cleaning the nozzle? Sometimes the product may crystallise around the pump and causing it to stop working. You can simply clean the nozzle with cotton or you can wash, dry and put the spray pump back again in the bottle — that should do the trick 😊
Hi Lara, we're so happy you're loving our Sunny Side Up SPF Mist — it truly is sunscreen, reinvented with no white cast, no shine or breakouts and super easy for reapplication 🌞
“If you want to buy this because you think it’s a good way to reapply your sunscreen, don’t. The spray sucks…you will either get a light mist or a stream. Even if you clean it right after. If you do spray it and get the stream, if it gets on your clothes it will stain them. Also this bottle has a warning that states keep away from face to avoid breathing it. I think the wording can cause some confusion.”
Hi Nathali, we're so sorry to hear you're not having the best time with the SPF mist.
We’ll definitely escalate this to our product development team and take this into account as we continue to improve on our products.
The product may crystallize on the spray nozzle and cleaning it with warm water and soap should do the trick! You can also spray the mist onto your palms and pat it on top of your skin to avoid stains. Hope this helps 😊
“I love the thought of the sun screen however, the spray nosel has never worked and I’ve had to poor the sun screen into my hands to apply.
I would recommend not using to much or it becomes really sticky but it seems okay. Hards I little hard to tell because I am in winter at the moment.”
Hi Alisha, we’re so sorry to hear about your experience with our sunscreen despite all the love for it!
We are constantly looking for areas of improvement and your feedback means a lot to us — we’ll definitely escalate this to our product development team and take this into account as we continue to improve on our formulations!
Small Tip: When the nozzle gets clogged, try cleaning the nozzle with cotton or you can wash, dry and put the spray pump back again in the bottle 😊
Hi Pammi, thank you for all the love! 💖
Our Sunny Side Up SPF Mist truly is sunscreen reinvented — its lightweight formulation makes it easy for reapplication (even on top of makeup!) 🌞
“The product is great but the spray cap that comes with it is terrible. It clogs up and then doesn't spray a mist on your face but blobs of liquid. I switched original cap out and now it works better.”
Hi Jennifer, we’re so sorry to hear about your experience with our sunscreen despite all the love for it!
We are constantly looking for areas of improvement and your feedback means a lot to us — we’ll definitely escalate this to our product development team and take this into account as we continue to improve on our formulations. 😊
“Thorough spray coverage, doesn't smell gross, doesn’t irritate my sensitive skin, and doesn’t clog my pores. I would love it if the finish was less shiny but by market standards its still a solid 4.8 for me.”
