Hi Mya,
We’re so happy to hear you're loving the Cloud Factory Cleanser — it's made to help gently remove all the nasties from your skin while maintaining your skin's natural pH ☁️
Messages like yours definitely make our day!
“My face always feels super clean after using this and I don’t have to use much of it, I’ve noticed massive improvements to my skins feel and look and I don’t plan on stopping using Yours anytime soon!”
“This product is really good it’s helping my skin look nice and fresh but I think there is something missing I don’t what that is but to me it just feels like there is something missing”
Hi Jorja,
We’re so sorry to hear that!
As our skincare routine is made with 100% clean, active Swiss ingredients designed for your skin, lifestyle and environment, we’re happy to provide you with a complimentary reformulation if you are not completely satisfied with your products.
You can read more about the reformulation guarantee [here] (https://help.lovefromyours.com/en/articles/5178559-what-is-your-return-reformulation-and-refund-policy) and reach out to us at experts@lovefromyours.com to start on the reformulation process 😊
