Hi Sherry, we are so sorry about your experience with this brush. This is not normal for our products and we want to make sure you get the quality that you expect from us. Please reach out to us at info@luxiebeauty.com we want to make this right
“Love the set. The brushes are great, super soft, and blend the product really well. And I like the sponges included, since I generally use a sponge for foundation and concealer. Luxie has done it again!! My forever fave!!”