“the color is great and perfectly matches my hair. The ponytail is too heavy for my fine hair and slips out as the clips do not hold perfectly in my fine hair. Maybe you can create a lighter ponytail for very fine hair with only 10-15" length?”
Thank you for your feedback, Cathleen! Please email us at info@luxyhair.com some photos of your Ponytail in - our team will be happy to pass along some tips and tricks to make them more secure.
Warmest regards,
xo
Takara
Luxy Hair Support
Hi darling Nina,
I sincerely appreciate you sharing your lovely feedback with us!
Nina, I am thrilled to hear that you are enjoying this new Ponytail collection. I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
In the meantime, please continue to enjoy your Luxy Ponytail!
Warmest regards,
xo
Kerry
Luxy Hair Support
