“The length is awesome and looks good but I have trouble getting the clips to look seamless so I feel you can tell it’s an extension too easily. It does not bend around my own pony easily and causes a bit of a lump”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
Thank you for sharing your feedback, Aline. We appreciate your love of Luxy Hair. Wishing you a lovely rest of your day!
Warmly,
Kerry
Luxy Hair Support
“If you are hesitating as to whether to spend the money, I truly have found this worth every penny. It is easy to put in. The quality is fantastic. It looks natural. It exceeded my expectations.”
Yay, Allison! We're so delighted to hear this.
Please feel free to tag any photos on Instagram with @luxyhair - we'd love to see you in your Ponytail!
Warmly,
Luxy Hair Support
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Hi Brooklynn, thank you for sharing your 5-star review on Luxy Hair! We're
ecstatic to hear that your Luxies exceeded your expectations. Enjoy them to
their fullest.